These terms apply to orders placed on insigniastudio.uk. Please read them before you buy. By placing an order you agree to these terms.
1. About us
This website is operated by Insignia Studio, a UK online fashion store. You can contact us at support@insigniastudio.uk.
2. Products
We show our products as accurately as we can, but colours may look slightly different on your screen. Sizes and measurements are a guide. All items are subject to availability.
3. Prices and payment
Prices are in pounds sterling (£). Delivery charges are shown at checkout before you pay. Payment is taken when you place your order. If we find a pricing error, we will contact you before dispatching and you may cancel at no cost.
4. Your order
After you order, we email you to confirm we have received it. A contract is formed when we dispatch your order. If we cannot supply an item, we will tell you and refund any payment for it in full.
5. Delivery
We deliver to addresses in the United Kingdom. Estimated delivery times are shown at checkout. Responsibility for the goods passes to you when they are delivered to the address you gave us. See our Delivery Information.
6. Your right to cancel
Under the Consumer Contracts Regulations 2013 you may cancel your order within 14 days of receiving it, without giving a reason. Full details are in our Returns & Exchanges policy.
7. Faulty goods
We are required to supply goods that are as described, of satisfactory quality and fit for purpose. If an item is faulty, please contact us. Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015.
8. Our responsibility to you
We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care. We are not responsible for loss that was not foreseeable or for business losses. We do not exclude liability where it would be unlawful to do so.
9. Your information
We use your personal information only as described in our Privacy Policy.
10. Changes and governing law
We may update these terms from time to time; the version on this page when you place your order applies. These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.